Shipping and Returns

SHIPPING
All orders over £75 inclusive of VAT will be shipped to the UK mainland free of charge. Orders under £75 will incur a £4.95 shipping charge.

When your order is received you will be emailed to confirm the order and delivery date.
We will endeavour to despatch stock items within 24 hours.

If your order is out of stock we will back order the item for you. You will be emailed with the expected delivery date with the option to cancel if you would rather not wait.

REFUNDS & RETURNS
All products carry a 7 day no quibble money back guarantee. Fittings must not have been fitted or modified in any way and must be returned in its original packaging with lamps and any other parts supplied.

To return goods please call or email for a Returns Authorisation Number.

Goods will not be accepted without this number. The number should be clearly marked on the outside of the packaging.

We reserve the right to refuse refunds/returns if the above criteria is not met.

Goods must be returned at the expense of the customer unless faulty.

Goods returned relating to a fault will be returned to the customer at Lighting4u's expense.